Why do we collect your information and how is it used?

This policy applies to the MilMit website, user accounts, shop, vendor marketplace, support and services provided through the site.

By using a feature that requires submitting information, you confirm that this policy and the related terms of use have been made available to you and reviewed. If you do not agree with processing required for a service, do not use that service.

The type of data depends on what you do on MilMit. Not every item below is collected from every user.

• Creating and managing accounts, login and authentication.
• Placing, processing, delivering, downloading and tracking an order or service.
• Providing necessary order information to the vendor supplying that product or service.
• Support, responding to requests, troubleshooting, dispute handling and refunds.
• Account security and prevention of fraud, abuse, attacks and suspicious activity.
• Analyzing technical performance and improving the experience, products, content and site features.
• Sending essential messages about accounts, orders, security or important changes to services and policies.
• Meeting legal obligations and responding to valid requests from competent authorities as required by law.

Online payments are handled by a payment gateway or payment provider. Card security information such as passwords, CVV2 and one-time payment passwords must never be shared with MilMit, vendors or support.

MilMit may receive and retain transaction-result information such as payment status, amount, tracking identifier or information needed to reconcile an order.

If a refund requires banking information, only the information necessary to process the refund should be requested.

MilMit is a marketplace and also provides some products and services directly. When a product is supplied by an independent vendor, the order information needed to complete the sale and provide support may be shared with that vendor.

Independent technical providers may also receive the minimum data needed to operate certain features, depending on the services enabled on the site.

MilMit and its active plugins may use cookies, sessions or browser storage for login, the cart, language or appearance preferences, security, performance and usage analysis.

You can restrict or remove cookies in your browser settings, but features such as login, the cart or checkout may not work correctly without them.

MilMit does not claim a single arbitrary retention period for all data. Retention depends on the data type, account or order status, support needs, security, fraud prevention and legal requirements.

Some order and transaction records may be retained after account closure for legal, accounting or dispute-resolution purposes. Data no longer needed for a legitimate purpose should be deleted or anonymized where possible.

No online system can guarantee absolute security, but MilMit uses technical and administrative controls appropriate to the service to reduce risk.

• Do not share your password, login code or login link with others.
• Use an email address and phone number you control for your primary account.
• If you notice a suspicious login or order, report it immediately through an official contact channel.
• Do not include sensitive information in order notes, comments or public tickets.

Where permitted by law and the service structure, you may request corrections to account information, ask about your data, close your account or raise a privacy matter.

To prevent disclosure to another person, identity verification may be required before responding to some requests.

This policy may be updated as site features, third-party services or legal requirements change. The version published on this page is the current policy.

If you have a question about personal information, your account or this policy, submit a privacy request through the MilMit Request Center.